1. Acceptance of Terms & Service Scope
Binding agreement upon using TexaBot
Welcome to TexaBot ("TexaBot", "Platform", "we", "us"). By creating an account, connecting a Meta WhatsApp Business API account, or subscribing to our software solutions, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you must immediately cease using the platform.
2. User Eligibility & Accounts
Requirements for workspace registration
To use TexaBot, you represent and warrant that:
- You are at least 18 years of age and possess the legal authority to form a binding contract.
- All account information provided during registration (business email, entity name, phone) is accurate and current.
- You are responsible for maintaining the confidentiality of your workspace API tokens and login credentials.
3. WhatsApp API & Anti-Spam Policy
Strict Meta ecosystem rules & broadcast standards
TexaBot operates in direct alignment with official Meta WhatsApp Business Policies. Users must strictly adhere to the following rules:
Explicit Opt-in Mandate: You must obtain clear, verifiable opt-in consent from recipients prior to sending marketing templates or utility broadcasts.
Zero Unsolicited Spam: Dispatching unsolicited marketing broadcasts or buying contact databases is grounds for immediate, non-refundable account termination.
4. Intellectual Property Rights
Software ownership vs customer content
TexaBot retains exclusive ownership of all software code, trademarks, UI designs, and algorithm frameworks. Conversely, you retain 100% ownership over all uploaded CRM customer records, chat logs, brand assets, and custom knowledge base documents.
5. Billing & Payment Terms
Subscriptions, recurring charges & taxes
Subscriptions are billed in advance on a recurring monthly or annual basis depending on your selected plan. Applicable taxes (GST/VAT) are computed based on your registered business billing location.
6. Service Uptime SLA & Maintenance
System reliability commitment
We target 99.9% uptime for core webhook routing and dashboard availability. Scheduled system maintenance is communicated in advance via in-app dashboard announcements.
7. Limitation of Liability
Legal caps on indirect & consequential damages
To the maximum extent permitted by law, TexaBot shall not be liable for indirect, incidental, or consequential damages (including loss of profits, lost revenue, or WhatsApp account bans resulting from user policy violations). Our total aggregate liability is strictly capped at the amount paid by you in the 3 months preceding the event.
8. Account Termination & Suspension
Rules governing account closure
You may terminate your account at any time. We reserve the right to suspend or terminate accounts that breach anti-spam regulations, fail to settle past-due invoices, or engage in fraudulent activities.
9. Governing Law & Jurisdiction
Applicable legal jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any legal action or proceeding arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra.
10. Legal Contact Information
Direct inquiries to our legal counsel
If you have questions regarding these Terms & Conditions, please contact us at:
Support Email: support@texabot.com, texabot.ai@gmail.com
Mobile: 9982222475, 7733844020
Corporate Office: 10/193 Sawran Path Mansarovar 302020
Opening Hours: Mon-Fri 10:00AM - 7:00 PM
